This position is listed as open on the SMG website as of the date of this blog post.
California - Director of Event Services - SMG McAfee Coliseum and Oakland Arena, Oakland, CA
POSITION: Director of Event Services
REPORTS TO: AGM
FLSA STATUS: Exempt
SMG, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Director of Event Services at the McAfee Coliseum and Oakland Arena. The Director of Event Services controls and monitors the customer contact aspect and front-of-house division of the facility. Plans, monitors, directs and manages event coordination.
MAJOR RESPONSIBILITIES:
Hires, trains and supervises event service staff.
Ensures successful event coordination activities by supervising and training Event Mangers. Plans, organizes and assigns all day-to-day work assignments for event coordinator.
Researches, reviews and recommends equipment, materials and supplies required in providing event services and planning.
Coordinates outside service needs with food and beverage contractor, decorator and other vendors.
Coordinates with marketing department all media entry into the building before, during or immediately following events.
Prepares Event Services departmental and estimated revenues.
Maintains the proper image and generates positive public relations with patrons and staff.
Works extended/irregular hours including nights, weekends and holidays, as needed.
Prepares schedules and assigns events to the Event Managers.
Meets with potential clients, advises them on the facility requirements, and negotiates sales of additional services.
Works with internal service partners to provide quality service to customers.
Serves as liaison for all facility clients to ensure highest level of customer service for all external service providers.
Represents the facility at tradeshows, community events, and industry meetings.
Manages meetings, tradeshows, conventions and conferences contracted at the facility.
Prepares annual budget for department.
Prepares reports of monthly event activities for submission to the General Manager and Board of Directors.
Develops policies and procedures for the Event Services Department and monitors their compliance.
Establishes new standards of customer service by working with departments in the facility.
Other duties may be assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
B.S. in Management or related field
5 years Event Management experience in stadium or arena
1-3 years supervisory experience with a professional sports team desired
Exceptional communication skills both verbal and written
Excellent organizational, planning and problem-solving skills
Professional presentation, appearance and work ethic
SKILLS AND ABILITIES:
Exceptional communication skills both verbal and written
Excellent organizational, planning and problem-solving skills
Supervisory experience preferred
Professional presentation, appearance and work ethic
COMPUTER SKILLS:
To perform this job successfully, an individual should have some computer knowledge.
CERTIFICATES, LICENSES, REGISTRATIONS:
No certifications are required.
OTHER REQUIREMENTS:
Ability to adjust work schedule to coincide with events
Ability to travel required
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may be exposed to adverse conditions. Physical requirements include the ability to communicate verbally, stand for extended periods of time, climb and descend stairs, and exposure to loud noise.
TO APPLY:
This position offers a competitive salary and benefit package. Resumes must include salary requirements for consideration and may be sent to:
Ericka Mitchell
McAfee Coliseum and Oakland Arena
7000 Coliseum Way
Oakland, CA 94621
FAX: 510-383-5701
EMAIL: hr@coliseum.com
No Phone Calls
SMG is an Equal Opportunity Employer
For more information, contact:
Ericka Mitchell
Fax: 510-383-5701
Email: hr@coliseum.com
California - Director of Event Services - SMG McAfee Coliseum and Oakland Arena, Oakland, CA
POSITION: Director of Event Services
REPORTS TO: AGM
FLSA STATUS: Exempt
SMG, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Director of Event Services at the McAfee Coliseum and Oakland Arena. The Director of Event Services controls and monitors the customer contact aspect and front-of-house division of the facility. Plans, monitors, directs and manages event coordination.
MAJOR RESPONSIBILITIES:
Hires, trains and supervises event service staff.
Ensures successful event coordination activities by supervising and training Event Mangers. Plans, organizes and assigns all day-to-day work assignments for event coordinator.
Researches, reviews and recommends equipment, materials and supplies required in providing event services and planning.
Coordinates outside service needs with food and beverage contractor, decorator and other vendors.
Coordinates with marketing department all media entry into the building before, during or immediately following events.
Prepares Event Services departmental and estimated revenues.
Maintains the proper image and generates positive public relations with patrons and staff.
Works extended/irregular hours including nights, weekends and holidays, as needed.
Prepares schedules and assigns events to the Event Managers.
Meets with potential clients, advises them on the facility requirements, and negotiates sales of additional services.
Works with internal service partners to provide quality service to customers.
Serves as liaison for all facility clients to ensure highest level of customer service for all external service providers.
Represents the facility at tradeshows, community events, and industry meetings.
Manages meetings, tradeshows, conventions and conferences contracted at the facility.
Prepares annual budget for department.
Prepares reports of monthly event activities for submission to the General Manager and Board of Directors.
Develops policies and procedures for the Event Services Department and monitors their compliance.
Establishes new standards of customer service by working with departments in the facility.
Other duties may be assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
B.S. in Management or related field
5 years Event Management experience in stadium or arena
1-3 years supervisory experience with a professional sports team desired
Exceptional communication skills both verbal and written
Excellent organizational, planning and problem-solving skills
Professional presentation, appearance and work ethic
SKILLS AND ABILITIES:
Exceptional communication skills both verbal and written
Excellent organizational, planning and problem-solving skills
Supervisory experience preferred
Professional presentation, appearance and work ethic
COMPUTER SKILLS:
To perform this job successfully, an individual should have some computer knowledge.
CERTIFICATES, LICENSES, REGISTRATIONS:
No certifications are required.
OTHER REQUIREMENTS:
Ability to adjust work schedule to coincide with events
Ability to travel required
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may be exposed to adverse conditions. Physical requirements include the ability to communicate verbally, stand for extended periods of time, climb and descend stairs, and exposure to loud noise.
TO APPLY:
This position offers a competitive salary and benefit package. Resumes must include salary requirements for consideration and may be sent to:
Ericka Mitchell
McAfee Coliseum and Oakland Arena
7000 Coliseum Way
Oakland, CA 94621
FAX: 510-383-5701
EMAIL: hr@coliseum.com
No Phone Calls
SMG is an Equal Opportunity Employer
For more information, contact:
Ericka Mitchell
Fax: 510-383-5701
Email: hr@coliseum.com
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