View Larger Map The loss of my T-Mobile Samgung Galaxy Variant in a taxi cab has led to bad service encounters at T-Mobile's Oakland, California store at 3201 Lakeshore Avenue. The obvious point aside, which is specifically to watch what pocket you place your phone in, that's no reason this blogger should get the minimum level of service at a T-Mobile story. Three visits to the T-Mobile Oakland Lakeshore store this week have resulted in being told that the store did not have a hotspot-capable (even with a file download) 3G phone, when I knew damn well it did. And who told me that? A T-Mobile sales person by the name of Grace. And that was just the highlight of a period of bad treatment. Grace simply did not want to help me. She basically told me that the 4G phone I wanted to buy was $500, but in a way that implied I could not afford it because I didn't want to pay that amount all at once. Then, she failed to even try to call T-Mobile and arrange for a di
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